Privacy Policy

Privacy Policy – Cozy Waves

At Cozy Waves, your privacy and data security are our top priority. This Privacy Policy explains how we collect, use, and protect your information when you shop at www.cozywaves.com, our official online fashion store for women’s clothing in Pakistan. By using our website, you agree to this Privacy Policy and our Terms of Use.

Personal Data

We collect personal details such as your name, email, phone number, and address when you create an account, place an order, or subscribe to our newsletter.

How We Use Your Data

Your information helps us:

  • Process orders and deliver products securely

  • Share exclusive offers, discounts, and updates

  • Improve your online shopping experience with personalized recommendations

We keep your data only as long as required by law or to serve you better, then delete it securely.

Sharing Information

We never sell your data. Cozy Waves may share limited details with trusted service providers (e.g., payment gateways, courier partners) to complete your orders. These partners are bound by agreements to protect your data.

Your Rights

You can request access to your stored information, and if it’s incorrect or outdated, you may ask us to update or delete it anytime.

Cookies

Our website uses cookies to give you a smoother shopping experience. Cookies help us remember your preferences, login sessions, and product filters.

  • Session cookies: Temporary, deleted when you close your browser.

  • Permanent cookies: Stored up to 12 months to save preferences.

Third-Party Cookies

We use tools like Google Analytics to analyze traffic and improve our services. These may store cookies for up to 24 months but never contain personal details.